OBJECTIVE  Based on the high quality development needs of public hospital pharmacy, a quantitative and qualitative performance management system for pharmacists in tertiary hospitals was established.

METHODS  By using literature analysis, Delphi method and empirical induction method, the performance management system of pharmacists in public hospitals was constructed from three aspects: improving organizational structure of hospital pharmacy department and post functions, designing pharmacists' post competency model, pharmacists' salary scheme and performance appraisal scheme.

RESULTS  Public hospitals comprehensively implement the performance assessment and management of pharmacists, and all pharmaceutical management indicators are running well, and the quality is continuously improved. On January 8, 2024, the National Health Commission announced the performance appraisal results of thirdlevel public hospitals in 2022, and the First Affiliated Hospital of Zhejiang University School of Medicine ranked second in the country. Among them, the evaluation index of pharmaceutical affairs management: the use intensity of antibacterial drugs was 39.73; Prescription comments accounted for 6.14% of the total number of prescriptions. The utilization rate of essential drugs in inpatients accounted for 92.89%; The proportion of bidwinning drugs used in the centralized procurement of drugs organized by the state was 76.06%; The income of adjuvant drugs accounted for 0.12%. The establishment of the performance management system for pharmacists in public hospitals promoted the development of disciplines, improved work efficiency and promoted the level of rational drug use.

CONCLUSION  The performance management system established in this study is objective and feasible, which provides a reference for the career development, salary payment, professional title promotion and personnel training of hospital pharmacists, and is of great significance for promoting the improvement of the comprehensive ability of hospital pharmacists and the highquality development of hospital pharmacy.