不同类型品管圈在医院药事管理中的应用效果分析与体会

    Experience and Application Effects Analysis of Different Types of Quality Control Circle in Hospital Pharmacy Management

    • 摘要: 目的 分析不同类型品管圈所取得的效果并阐述活动开展过程中的体会。方法 通过不同类型品管圈在医院药事管理中的应用,分析品管圈实施的效果,并进行分析。结果 品管圈活动的开展对于提高科室的药事管理水平以及增强活动参与者药事管理的能力都取得了很好的效果。流程改造后患者及护士对药师满意度明显提高。结论 品管圈活动的开展提升了科室以及药师对药事管理工作持续改进的热情,加强了药事管理精细化的概念,提升了药剂科的整体管理水平。

       

      Abstract: OBJECTIVE To analyse the effects of different types of quality control circles(QCC) and expound the experience in the process of carrying out the activities. METHODS Through the application of different types of QCC in hospital pharmacy management, the effect of implementing QCC was analyzed. RESULTS The QCC activities had achieved good results in improving the level of pharmacy management in departments and enhanced the ability of participants in the activities. The satisfaction degree of patients and nurses to pharmacists was significantly improved after the process reform. CONCLUSION The development of QCC activities has promoted the enthusiasm of departments and pharmacists for continuous improvement in pharmacy management, strengthens the concept of refined pharmacy management, and improves the overall management level of pharmacy department.

       

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