Experience and Application Effects Analysis of Different Types of Quality Control Circle in Hospital Pharmacy Management

OBJECTIVE To analyse the effects of different types of quality control circles(QCC) and expound the experience in the process of carrying out the activities. METHODS Through the application of different types of QCC in hospital pharmacy management, the effect of implementing QCC was analyzed. RESULTS The QCC activities had achieved good results in improving the level of pharmacy management in departments and enhanced the ability of participants in the activities. The satisfaction degree of patients and nurses to pharmacists was significantly improved after the process reform. CONCLUSION The development of QCC activities has promoted the enthusiasm of departments and pharmacists for continuous improvement in pharmacy management, strengthens the concept of refined pharmacy management, and improves the overall management level of pharmacy department.